Gulf War veteran Frank Diaz and his family have fallen upon hard times. After months at a homeless shelter, on Christmas Eve they finally become eligible for an apartment. But in order to qualify, Frank has to find a job "on the books." Having already promised his wife that their new home was a done deal, Frank and his stepson Justin embark on a frantic search for employment on the cold New York City streets. As the day progresses, the Diazes are confronted with a series of seemingly insurmountable obstacles that initially test their mettle as a family, but ultimately serve to strengthen their bond.